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Security Manager - Queens, NY

JOB TITLE:            SECURITY MANAGER                                                                                                     FLSA:                     EXEMPT


LOCATIONS:           QUEENS, NY                                                                         


SUMMARY:  Maintain the safety and security of clients and staff in a homeless shelter operation.  This position reports to the Director of Security and is responsible for providing supervision to the Shift Supervisors and Client Care Monitors, and the day to day functions of the center.


  • Conduct random inspections throughout the facility (interior and exterior) for surveillance of hazardous situations, trespassers, illegal activities, staff performance, etc.
  • Participate in weekly Interdisciplinary Team meetings
  • Monitor reception area and security staff at the front desk and provide crisis intervention when needed to maintain a safe environment
  • Complete and maintain assigned paper work, i.e., entry logs, incident reports, CPS reports and all other reports.
  • Create weekly schedules and monitor attendance and timesheets submission to ensure accuracy
  • Assist the Facility Manager by preparing/executing fire drills and other emergencies.
  • Participate in the interview and selection process of new staff and train new employees on the procedures of the center
  • Other job related duties assigned by the Director of Security


NYS Security Guard license required. High school diploma required, Associates Degree preferred and at least three years of related security experience.  Supervisory experience is required. Must have demonstrated skills in conflict resolution, crisis management, and knowledge of video surveillance and fire alarm systems. Valid NYS driver’s license required.  24 hour on-call for emergencies.


Westhab is the premier organization of our kind in our region, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE)


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