Community Liason

JOB DESCRIPTION

JOB TITLE:           COMMUNITY LIAISON

FLSA:                     NON-EXEMPT

DIVISION:            SERVICES

REPORTS TO:     PROGRAM DIRECTOR /DIRECTOR OF SOCIAL SERVICES

LOCATION:         BRIARWOOD (QUEENS)

SALARY:                             $38,000 TO $42,000 PER YEAR

SUMMARY:

The Community Liaison will work with the Program Director to address community concerns and assist with engaging clients throughout the surrounding community. Proof of COVID-19 vaccinations required.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Perform regular community inspections to ensure that clients are not loitering/pan handling and being disruptive within the community
• Monitor outside sitting area around facility to ensure that clients are adhering the Good Neighbor” policy
• Maintain and ensure that surrounding area of shelter site is clean and organized
• Keep Program Director and maintenance staff abreast of findings during assessment of surrounding
• Document all interactions and observations with clients throughout the course of community patrols
• Maintain client tracking log
•   Work with local community affairs officers to monitor “hot spots” throughout the community
•   Meet with community stakeholders and other leadership to be informed on issues
•   Attend community meeting
• Assist security team as needed
• Attend and participate in all required agency meetings: staff meetings, house meetings, in-service training and weekly/bi-weekly case review

• Perform all/other duties as directed by management.                          

EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS:

Bachelor/Associates Degree preferred. 1-year experience dealing with homeless or special needs population. Excellent communication skills. Must be able to work in a stressful and fluid environment. 

AGENCY PROFILE & EMPLOYEE EXPECTATIONS:

Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE)

OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA):

The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance.  Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards.